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MRHS Receives Performance Leadership Award for Excellence in Quality

Today, Madison Regional Health System is proud to join communities across America in celebration of National Rural Health Day (NRHD). The National Organization of State Offices of Rural Health (NOSORH) and rural-focused organizations throughout the United States set aside the third Thursday of November to recognize NRHD. This annual event is an opportunity to celebrate the “Power of Rural” and honor the individuals and organizations dedicated to addressing the unique healthcare needs of nearly 61 million people living in rural America.

To celebrate National Rural Health Day, Madison Regional Health System, again this year, announcing the honor of receiving the 2023 Performance Leadership Award for Excellence in Quality. Compiled by the Chartis Center for Rural Health, the Performance Leadership Awards honor top quartile performance (i.e., 75th percentile or above) among rural hospitals in Quality, Outcomes and/or Patient Perspective.

Madison Regional Health System exemplifies quality and the “Power of Rural” with its award-winning mission of a commitment to providing quality healthcare close to home. The healthcare system attributes this outcome to the diligence of every employee, regardless of the department they work in, and the Board of Directors.

“We are doing everything we can to ensure our patients can succeed. It is exciting, and it’s why we go into healthcare,” said Kathy Hansen, Director of Quality, Safety, and Emergency Preparedness. Hansen continued, saying, “Valuing the quality of life for our patients means daily diligence. Living up to our commitment includes conducting internal practices to ensure we reach our fullest healthcare delivery potential. It is our mission; it starts at the top and it takes our entire team to deliver that level of care.”

“Quality is a continual process. As we monitor quality and take initiatives like yearlong case studies for our annual Quality Fair, every department is involved. We involve every employee, and that creates a culture of quality awareness which affects the care we provide to our patients,” says Amber Oines, Quality Nurse Specialist.

Madison Regional Health System believes that providing access to quality healthcare ensures that individuals have the opportunity to be proactive in their healthcare. Promoting prevention and early detection of diseases and illnesses that could prove fatal if left undiagnosed or untreated is imperative. The Power of Rural shows the essence of the cumulative strength and resilience that this type of care creates. Continuously improving the quality of life for Madison and surrounding communities empowers overall community health, economic stability, and continued quality of life for generations to come.

“Wherever we go in rural America, we witness first-hand the commitment, determination, and compassion with which rural hospitals serve their communities. Rural healthcare truly is mission-driven,” said Michael Topchik, National Leader, The Chartis Center for Rural Health. “This National Rural Health Day, let us recognize the efforts of this year’s Performance Leadership Award winners and all those driven to deliver high quality care throughout rural communities.”

Additional information about National Rural Health Day can be found at For more details about the Chartis Rural Hospital Performance INDEX, contact Billy Balfour at