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Urgent Care

Urgent Care Hours

Monday-Friday: 4:00 pm-6:00 pm
Saturday: 8:00am – 10:00 am

To be seen in Urgent Care, please enter the facility’s main entrance and check in at the front desk.

“Urgent care is a service we are pleased to have in Madison, and many conditions can be seen and appropriately treated in that setting, uncomplicated infections or injuries, for example. However, when it comes to chronic medical conditions, they remain best treated through a person’s Primary Care Provider. A patient’s health goals and vision of their future should be shared with their Primary Care Provider. These goals shape some of the subtleties of the care we deliver and that we believe leads to optimal long-term health outcomes.”
-Dr. Justin Clem of Madison Regional Health System

When To Use Urgent Care

When you or a loved one suddenly becomes ill or injured, Madison Regional Health System is here for you. Urgent care should be used for non-emergent but acute healthcare needs that shouldn’t wait another day. Ancillary services at Urgent Care will be limited to essential imaging and lab services.

Some illnesses, injuries, and/or symptoms that could be treated in Urgent Care include*:

  • Sore Throat
  • Ear Pain or Infection
  • Minor Cuts or Abrasions
  • Minor Burns
  • Muscle Strains
  • Vomiting
  • Diarrhea
  • Cold or Flu Symptoms
  • Urinary Tract Infection

It can be difficult to determine if you need more care than what can be provided in Urgent Care. Please see the information below to help determine which level of care would be more appropriate.

When To Use the Emergency Department

The Emergency Department treats medical conditions that can require rapid or advanced treatments (including surgery) that are only available in a hospital setting. Some illnesses, injuries, and/or symptoms that should be seen by a healthcare provider in the Emergency Department include*:

  • Chest Pains
  • Shortness of Breath
  • Large Cuts or Abrasions
  • Major Injuries
  • Feeling Faint
  • Inhalation of Smoke or Poisonous Fumes
  • Suspected Heart Attack or Stroke
  • Uncontrollable Bleeding

If you are experiencing a medical emergency, call 9-1-1 immediately.

*This is not a complete list of all possible illnesses, injuries and/or symptoms.